Addressing the needs of the whole person

Co-creating solutions to address social determinants of health and the health-related social needs for our members and communities
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Impacting Our Members and Communities at a Local Level


2021 Bold Goal Progress Report

Humana’s annual Bold Goal Progress Report allows us to reflect on our progress made each year through our continued member and community focus. Years of building relationships and growing momentum within our businesses have given us the ability to support members’ unique needs, when they need it most.

See How Our Bold Goal is Taking Action

Our Members

Our members are at the center of our efforts to provide care for the whole person. Explore our key focus areas and some of our top resources for members below.

Our Partners

We work with organizations at the national and local levels to create the most effective solutions for our members and the communities we serve. Learn more about our partners

Our Communities

We are committed to addressing health-related social needs and improving population health at a community level

“We can see that taking a proactive approach – talking to members and meeting their very personal needs – helps us focus our outreach, resources and efforts to support them when they needed us most. We remain committed to addressing health disparities and care gaps in our communities and breaking down barriers to drive lasting change.”

William Shrank, M.D
Humana’s Chief Medical Officer

We Are Making Progress

Every year, we continue to learn about new ways to help improve member and community health, build more partnerships across the country, and better scale what works. We are making progress towards creating a more equitable health system where social needs do not determine your health outcomes

Reduction in Unhealthy Days

Humana Medicare Advantage members* in Bold Goal communities continue to have more Healthy Days than those in non-Bold Goal communities.

All Medicare Advantage Members
+0.6% Unhealthy Days
Bold Goal Communities
-2.7% Unhealthy Days

Our Key Focus Areas

We are addressing unhealthy days by identifying the root cause and creating scalable solutions to improve population health.

Food Insecurity

One in nine Americans lacks consistent access to enough food for an active, healthy life.

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Lack of Transportation

More than half of the U.S. non-driving population age 65 and over stays home on any given day because they don’t have transportation.

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Social Isolation and Loneliness

Loneliness and social isolation have been associated with increased mortality and other poor health outcomes. Identifying individuals at risk for loneliness allows us to also predict their healthcare needs and establish appropriate strategies to improve their health.

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